Replacing a Broken Window: Tenant France

If a window is broken in your home in France, it is normal to wonder who must repair it and how to proceed. As a tenant, you have obligations for routine maintenance but the landlord remains responsible for major repairs and the propertys compliance. This article explains, in simple terms, when you can request replacement, how to document the damage, how to write to the landlord, and what remedies exist via the departmental conciliation commission or the judicial court if an amicable agreement fails. You will also find a step-by-step guide to secure the premises and limit risks related to a damaged window.

Qui paie et qui répare ?

The distinction between tenant repairs and landlord repairs follows the 1989 law and the Construction and Housing Code. In practice:

• If the break results from normal wear or a structural defect, the repair is generally the landlords responsibility.
• If the break is due to tenant negligence or action, the cost may be charged to the tenant.
• Document the condition (photos, date and circumstances) as soon as possible to prove the origin of the facts.

How to request replacement

Follow these simple steps to inform your landlord and request repair or replacement of the window:

• Send a written notice to the landlord (letter or e-mail) describing the damage and the date.^[1]
• Attach photos and, if possible, a quote or a professional estimate.
• Allow a reasonable period for repair (for example 8 to 15 days depending on urgency).

Urgency and safety

If the broken window creates a danger (risk of injury, leaks, burglary), act urgently:

• Secure the area to avoid injuries (tape, barriers, temporary protections).
• If necessary, obtain a temporary repair to close the opening and limit damage.
• Contact the landlord or their manager immediately and inform them of the emergency.

Steps if the landlord does not respond

If the landlord does not respond or refuses to take charge:

• Send a written follow-up reminding them of the initial letter and setting a new deadline.
• Propose an amicable agreement or request a professionals opinion to assess the cost.
• If the lack of response persists, bring the matter to the departmental conciliation commission or, as a last resort, to the judicial court.

FAQ

Who pays if the window is accidentally broken?

If the accident is due to wear or a defect, the landlord usually bears the costs; if it is due to the tenant, they may be held responsible.

Can I replace the window myself and deduct the cost from the rent?

No without the landlords written agreement. Do not deduct costs from the rent without consent, except by court decision.

What to do in an emergency (dangerous break)?

Secure the premises, notify the landlord immediately and keep evidence; you can request urgent intervention.

How to

1. Secure the area and prevent immediate risks.
2. Notify the landlord in writing (notice) and attach photos and estimates.
3. Wait for a response within the indicated time and follow up if necessary.
4. Refer the matter to the departmental conciliation commission if the dispute continues.
5. As a last resort, file an application with the judicial court.

Aide et ressources

• Légifrance — official texts on lease law
• Service-public.fr — templates and inventory of fixtures
• Service-public.fr — Departmental conciliation commission

1. [1] Légifrance — Loi n° 89-462 du 6 juillet 1989 et autres textes
2. [2] Service-public.fr — Contrat de location, état des lieux et démarches
3. [3] Service-public.fr — Commission départementale de conciliation